PROFESSIONALISM AND ETHICAL BEHAVIOUR
This is a workplace-focused course is designed to help you build essential ethical literacy and professional conduct.
This is a workplace-focused course is designed to help you build essential ethical literacy and professional conduct.
Build your ethical
literacy and master the art of professional conduct.
In today’s complex
work environment, technical skills are only half the equation. This practical,
workplace-focused course is designed specifically for leaners looking to "architect" a career built
on integrity and excellence.
Through eight
comprehensive modules, you will move beyond theory to apply ethical frameworks
to real-world challenges. You will develop essential skills in professional
etiquette, data confidentiality, conflict management, and inclusive leadership.
The course also tackles modern workplace dilemmas, including the ethical
implications of AI and technology.
What you will
gain:
Ready to lead with
integrity? Enroll now and start architecting your ethical professional
identity.
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Introduction and Learning Objectives
Understanding the Nature of Ethics
Personal vs. Professional Ethics
Values and the Value-Behavior Gap
Professional Conduct and Integrity Tests
Introduction to Ethical Frameworks (The Four Lenses)
Practical Application: The Expense Claim Scenario
Codes of Conduct and Professional Standards
Limitations of Codes and Module Conclusion
ASSESSMENT: MODULE 1
0:30:0Introduction and Learning Objectives
Defining Professional Presence
Verbal Communication Principles
Nonverbal Communication Signals
Email Etiquette: Structure and Examples
Meeting Etiquette: Preparation, Conduct, and Follow-up
Ethics of Punctuality and Building Accountability
Networking and Collaborative Skills
Navigating Professional Boundaries
Conclusion: Five Key Professional Commitments
ASSESSMENT: MODULE 2
0:30:0Introduction to Module
Module Objectives and Learning Outcomes
Building Trust and Credibility
Defining Integrity and its Relationship to Trust
The Three Components of Professional Trust
The Integrity Trust Cycle
The TRUST Model for Building Credibility
Transparency in Practice
Transparency in Practice
Understanding and Sincerity as Professional Disciplines
The Track Record and the "Credibility Account"
Definitions: Privacy vs. Confidentiality
• Practical Distinction between Privacy Rights and Confidentiality Duties
Categories of Confidential Information
Sources of the Duty of Confidentiality
Practical Workplace Controls
Recognizing and Responding to Breaches
The STOP Framework for Breach Response
The Importance and Challenges of Reporting Breaches
Whistleblowing: Definition and Types of Disclosure
Criteria for Appropriate Whistleblowing
The Process for Raising Concerns Responsibly
ASSESSMENT: MODULE 3
0:30:0Introduction and Learning Objectives
Definition of Conflict of Interest
Primary Types of COI: Actual, Perceived, and Potential
Specific Categories of COI: Financial, Non-Financial, and Institutional
West African Cultural Pressure Points
Managing Conflict Professionally: Three Practical Tools
Tool 1: Disclosure
Tool 2: Recusal
Tool 3: Mitigation Strategies
Tool 3: Mitigation Strategies
Legal vs. Ethical Obligations
Ghana National Compliance Framework
Conclusion
ASSESSMENT: MODULE 4
0:30:0Module Introduction
Learning Objectives
The Importance of Respect, Diversity, and Inclusion
Defining Respect in the Workplace
Understanding Exclusion and Genuine Inclusion
Case Study: Respect vs. Inclusion in a Ghanaian Office
Side-by-Side Comparison: Respect vs. Inclusion
Diversity vs. Inclusion and the Dancing Analogy
Unconscious Bias: Definition and Features
Types of Unconscious Bias
Defining Intersectionality
Intersectionality in the West African Context
The Business Case for Inclusion
Defining Harassment: Verbal, Physical, and Sexual
Additional Harassment Types: Emotional, Digital, and Quid Pro Quo
Discrimination and the Ghanaian Legal Framework
Direct vs. Indirect Discrimination
Microaggressions: Definitions and Examples
Prevention: Organizational and Individual Responsibility
Reporting Pathways and Channels
Upstander Behaviour and the Five Ds
Psychological Safety: Concept and Importance
Hierarchies and the Four Stages of Psychological Safety
ASSESSMENT: MODULE 5
0:30:0Ethical Principles for Professional AI Use
Social Media Conduct: Do's and Don'ts
Interactive Activity: "Post or No Post"
Core Principles of Technological Adoption
Transparency in Technology Adoption
Explainability: The Right to Understand
Justice, Equity, and the Distribution of AI Impact
Applying the Ubuntu Lens to AI Ethics
Best Practice: AI Ethics Impact Assessment
Data Privacy Frameworks and Regulatory Context
ASSESSMENT: MODULE 6
0:30:0Introduction and Learning Objectives
Defining Artificial Intelligence and Workplace Applications
AI Adoption Across West African Sectors
The AI Value Chain and Ethical Touchpoints
Why AI Ethics Matters: Risks and Impact
Understanding and Categorising Algorithmic Biases
Case Study and Practical Mitigation Strategies
Categories of Personal Data
The Eight Core Data Protection Principles
Informed Consent: Requirements and Failures
Data Breach Response and Case Illustration
Professional Conduct and Digital Identity
Ethical Use of AI Productivity Tools and Conclusion
ASSESSMENT: MODULE 7
0:30:0Introduction and Learning Objectives
Defining Ethical Leadership and Culture
The 7 Elements of Ethical Culture
Ethical Leadership: Context and Practices
Structural Block 1: Code of Conduct
Structural Block 2: Reporting and Response Systems
Structural Block 3: Ethics Training Programs
Structural Block 4: Rewarding Accountability Mechanisms
Measuring Ethical Culture and KPIs
Ethical Culture in Small Organizations
Implementation Plan and Final Reflections
ASSESSMENT: MODULE EIGHT
0:30:0
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Recognized as a Top 10 Exceptional HR Leader (TIBA) | People and Culture Practitioner & Career Coach | Empowering organizations and professionals to grow with purpose A seasoned Strategic HR Leader and People & Culture Practitioner with over 15 years of progressive experience driving human capital transformation, organizational development, and culture change across aviation, financial services, renewable energy, and security sectors. She is recognized as a Top 10 Exceptional HR Leader (TIBA) for her impact in building high-performing, people-centered organizations. She holds an MBA in General Management and a BSc in Human Resource Management, and is currently a Level 3 student of the Chartered Institute of Human Resource Management Practitioners (CIHRMP), Ghana, strengthening her expertise in advanced HR practice and strategic leadership. She is the Founder of ACCELERATE COACHING, where she supports professionals and organizations to grow intentionally through coaching, leadership development, and career acceleration programs focused on purpose-driven performance. Currently, she serves as Human Resources Manager (Senior Management) at Bboxx Ghana, where she leads strategic HR initiatives including talent planning, succession management, HR operations, performance management, and workforce strategy. She plays a key role in strengthening organizational systems that align people performance with business growth. She previously held the same senior HR leadership role at Bboxx Ghana (2020–2022), where she contributed to HR budgeting, culture transformation, compliance advisory, and workforce planning, supporting the company’s expansion and operational maturity. Prior to that, she worked as Human Resources Lead at PassionAir, where she helped build foundational HR systems for one of Ghana’s leading aviation companies. Her contributions included employee onboarding, HR policy development, labor compliance, and organizational structuring during critical phases of growth. She also served as a People Experience Officer at AFB Ghana, where she focused on employee engagement, job design, performance appraisal systems, and HR operations, contributing to a strong employee-centered workplace culture. Earlier in her career, she worked as a Certified Trainer & HR Consultant at Oakleaf Training & Consulting, an HR Officer at Adehyeman Savings and Loans, an Administrative & Public Education Officer at the Commission on Human Rights and Administrative Justice (CHRAJ), and an HR Assistant at G4S, building a solid foundation in HR administration, labor relations, compliance, and employee development. Throughout her career, she has demonstrated exceptional versatility and business acumen, having acted as Managing Director in the absence of the MD and supported commercial teams as a Regional Business Manager, contributing directly to business continuity and strategic growth beyond traditional HR functions. Her notable achievements include successfully leading a redundancy exercise with zero disputes while improving employee engagement, building the HR framework that supported PassionAir’s commercial launch, and designing leadership development programs that strengthened managerial capability across organizations. She is deeply passionate about creating future-ready organizations where business performance and employee wellbeing are balanced. Her approach integrates strategic HR systems, leadership development, and people-centered practices to drive sustainable organizational success.
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Students
1
language
English
Duration
04h 00mLevel
advanced
Expiry period
1 Months
Certificate
Yes
English
Certificate Course
04h 00m